Privacy Policy

Privacy Policy

This Privacy Policy explains how Wire & Wrench Solutions collects, uses, and protects information
submitted through this website and related contact forms.

Last updated: May 25, 2026

Information we collect

When you use this website, request remote troubleshooting help, or contact Wire & Wrench Solutions,
you may provide information such as your name, email address, phone number, project details,
equipment details, photos, videos, messages, and other information related to your request.

The site may also collect basic technical information through analytics and website tools, such as
browser type, device type, approximate location, pages viewed, referring pages, and general usage data.

How we use information

Wire & Wrench Solutions may use information to:

  • Review your troubleshooting request.
  • Respond to questions and schedule consultations.
  • Provide remote troubleshooting guidance.
  • Improve website performance, content, and user experience.
  • Maintain records related to scheduling, payment, and customer support.
  • Protect the website, business, and users from spam, misuse, or technical issues.

Photos, videos, and project details

If you send photos, short videos, wiring pictures, equipment labels, model numbers, symptoms, or
repair details, those materials are used to understand the issue and decide whether remote help is a
good fit. Please do not submit private, sensitive, or unrelated information unless it is needed for
the request.

Analytics, cookies, and website tools

This website may use analytics, forms, anti-spam tools, email tools, and standard WordPress features.
These tools may use cookies or similar technologies to help the site function, measure traffic, prevent
spam, and improve performance.

You can usually adjust cookie behavior through your browser settings. Some website features may not
work properly if cookies are disabled.

How information is shared

Wire & Wrench Solutions does not sell personal information. Information may be shared only when needed
to operate the website, process scheduling or payments, use trusted service providers, comply with legal
requirements, protect rights and safety, or complete a service you requested.

Data retention

Information may be retained as long as reasonably necessary for customer service, business records,
legal compliance, tax records, dispute handling, and website operation. You may request that certain
information be corrected or removed, subject to legal or business recordkeeping needs.

Contact

For privacy questions or requests, please use the contact page and include “Privacy Request” in your
message.