Terms of Service
These Terms of Service explain the basic rules for using the Wire & Wrench Solutions website and
requesting remote troubleshooting help.
Last updated: May 25, 2026
Agreement to these terms
By using this website, submitting a form, scheduling a consultation, or purchasing a service from
Wire & Wrench Solutions, you agree to these Terms of Service, the Refund & Cancellation Policy, the
Privacy Policy, and the Safety Disclaimer.
Remote guidance only
Wire & Wrench Solutions provides remote troubleshooting guidance, planning help, and practical
problem-solving support. This service is not an on-site inspection, licensed trade service, engineering
service, emergency service, or guarantee that a repair can or should be completed.
No guaranteed outcome
Remote troubleshooting can help narrow down likely causes, avoid wasted parts, and create a better plan.
However, no specific repair result, diagnosis, cost savings, timeline, or outcome is guaranteed.
Equipment condition, missing information, safety concerns, local code requirements, and user skill level
can all affect results.
Your responsibility
You are responsible for:
- Deciding whether you are comfortable performing any suggested check or repair.
- Following product manuals, warning labels, local codes, and applicable laws.
- Stopping immediately if something seems unsafe or beyond your ability.
- Hiring a licensed professional when the issue requires one.
- Using proper tools, protective equipment, and safe work practices.
Safety limits
Wire & Wrench Solutions may refuse, stop, or redirect any request that appears unsafe, illegal,
code-related, high voltage, fuel-related, structural, life-safety related, or better handled by an
on-site licensed professional.
If there is fire, smoke, electric shock, gas odor, carbon monoxide risk, flooding, injury, or immediate
danger, do not use this website as your first step. Leave the area if needed and contact emergency
services or a qualified local professional.
Scheduling, payment, and cancellations
Consultation availability, pricing, scheduling, payment, rescheduling, and refund rules are handled
through the current Pricing page and Refund & Cancellation Policy.
Website content
Website text, graphics, page layouts, service descriptions, and related content are provided for general
information. They may change at any time. You may link to this website, but you may not copy, republish,
or reuse substantial content without permission.
Limitation of liability
To the fullest extent allowed by law, Wire & Wrench Solutions is not responsible for indirect,
incidental, consequential, special, or punitive damages related to website use, consultation use,
attempted repairs, equipment damage, property damage, injury, lost time, or lost income.
Contact
Questions about these terms can be sent through the contact page.
